3 Replies Latest reply on Feb 16, 2013 8:03 AM by Peter M

    how to get mcAfee antivirus get out of sleepingstatus?


      Hi !  Since yersterday my McAfee antivirus-security (and anti spyware) went into status 'sleeping' and i can't activate it. What can i do about this?


      Because of the 'Pobelka virus' in the Netherlands i've installed Hitmanpro but this wasn't working and after this i've installed  this for fixing the problems:  http://www.mcafee.com/us/downloads/free-tools/stinger.aspx


      {both where recommended on the site  http://check.botnet.nu/Fix.html }


      After this instalation(s) i can't open McAfee center (there is only a white screen).  And there is a status of (temporarly?) sleeping.


      Anyone knows what to do now?  Thank you in forward, kind regards, Charlotte