I have VirusScan Enterprise + AntiSpyware Enterprise 8.8 installed on my corporate laptop. For the past couple of months, I have experienced some sort of delay/lag when I type on the keyboard, like whatever I type appears on the screen some 1-2 seconds later. I tried restarting and the problem goes away. Though yesterday, it has been "permanent". I tried looking for configurations or apps that are running the background and I tried disabling the On-Access Scanner and the typing speed goes back to normal. After about 3 minutes,when the On-Access Scanner kicks back in, the delay/lag is back again.
Now obviously, i cannot disabled the On-Access Scanner since that would violate corporate security policies (and I cannot actually disable it since it is centrally controlled/monitored). Is there a setting(s) somewhere that can be modified, process added to exclusions to resolve this keyboard lag? My laptop is barely usable because of this issue.
Any help would be greatly appreciated.
I will certinaly help you, could you please let me know system name and model and also VSE 8.8 build number or Patch version?
Here's the info:
|Operating System||:||Microsoft Windows 7 Enterprise Edition(Build 7601) x64|
|Service Pack||:||Service Pack 1.0|
|Internet Explorer Version||:||8.0|
|Internet Explorer Language||:||en-us|
|System Drive Type||:||NTFS|
|Physical Memory Available||:||4194303|
|Physical Memory Total||:||4194303|
|Virtual Memory Available||:||4829676|
|Virtual Memory Total||:||8108664|
|System Architecture||:||Intel64 Family 6 Model 37 Stepping 5Intel(R) Core(TM) i5 CPU M 560 @ 2.67GHz|
Laptop is TOshiba Portege R700
Although your system info are not clear in this window,
1.Uninstall your key board drivers, or go go to Toshiba website and update keboard drivers.
2.OAC performance has been incresaed in P2, about 787 scans in 231 seconds is new scoring, I will also suggest you to update VSE to P2.
After doing these if still you see the issue, please report back, so we could digin a little bit more.
Hi Alex, I uninstalled the keyboard drivers as suggested and it did resolve the issue. I'll observe in the next couple of days. Thanks for your help
Hey, norwynn, good job done, You are allwys welcome!