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809 Views 3 Replies Latest reply: Mar 14, 2013 3:56 PM by arangel RSS
markrorchard Newcomer 2 posts since
Feb 6, 2013
Currently Being Moderated

Feb 14, 2013 8:22 AM

Help with Deployment Tasks

Hi,

 

Can someone help me with setting up deployment tasks please?

 

I've taken on looking after a ePolicy Orchestrator 4.5 setup. I've got agents deployed and they're reporting in.

However, some machines are reporting no VirusScan installed.

 

I have tried to create a client task for Product Deployment but the only products available in drop-down list are the agents (screenshot attached)

 

I checked the master repository (Menu->Software->Master Repository) and VirusScan is listed.

It is checking with McAfee as it is pulling down the DAT files.

 

Is there something else I need to check/do?

 

Thanks

Mark

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  • rackroyd McAfee Mentor 953 posts since
    Feb 3, 2010
    Currently Being Moderated
    1. Feb 14, 2013 8:40 AM (in response to markrorchard)
    Re: Help with Deployment Tasks

    You need to be sure that the VirusScan item in the master repository really is the actual install set (should be easy to work out, but you do need to read the detail in the columns.)

    You need to ensure that the VirusScan extensions have also been installed.

     

    You'll know if the extensions are missing because so will all the VirusScan policies in the policy catalog.

     

     

    This McAfee article was written for ePO 4.0, but the principles are similar as far as extensions installation go, so you'll get the idea:

    KB53916 - How to check the VSE 8.7i installation package and extensions into ePO 4.0

     

    Rgds,

     

    Rob.

  • kenobe Apprentice 90 posts since
    Mar 15, 2012
    Currently Being Moderated
    2. Feb 14, 2013 11:56 AM (in response to rackroyd)
    Re: Help with Deployment Tasks

    Yep, Rob is correct.

    Click >Menu>Software>Extensions to see which ones you have installed.

  • arangel Newcomer 1 posts since
    Mar 14, 2013
    Currently Being Moderated
    3. Mar 14, 2013 3:56 PM (in response to kenobe)
    Re: Help with Deployment Tasks

    Dido with kenobe and rackroyd.

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