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717 Views 5 Replies Latest reply: Feb 14, 2013 10:47 AM by Brad McGarr RSS
atlsky Newcomer 13 posts since
Dec 6, 2012
Currently Being Moderated

Feb 13, 2013 3:30 PM

Group Administrator and Quarantine Manager

In Email Protection, are group administrator and quarantine manager exclusive? I mean, can I assign these two roles to the same user?

 

Thanks

  • alexn Veteran 722 posts since
    Aug 9, 2012
    Currently Being Moderated
    1. Feb 13, 2013 3:45 PM (in response to atlsky)
    Re: Group Administrator and Quarantine Manager

    Please mention version information of your product?


    Post Timings: 6.00 AM to 3.00PM PDT
  • Brad McGarr McAfee Employee 154 posts since
    Dec 4, 2012
    Currently Being Moderated
    3. Feb 13, 2013 4:03 PM (in response to atlsky)
    Re: Group Administrator and Quarantine Manager

    Hi Atlsky,

     

    In the SaaS Email Protection Product, only one role may be applied at a time to a user account. Someone may be Group Administrator, or Quarantine Manager, but not both. However, you can create a second account for that person (such as user_QM for Quarantine Manager, where user is their normal user name) so they can execute the other role functions.

     

    Hope this helps.


    Brad McGarr
    McAfee SaaS Email & Web Protection
    Technical Support Technician I (Legacy & Partner Support)
    Microsoft Certified Professional
    Microsoft Technology Associate - Windows OS | CompTIA A+ Certified Technician | CIW Web Foundations Associate
    Visit my blog: Brad's Corner - Insights from SaaS Email & Web Security Support https://community.mcafee.com/blogs/brad-denver

    Frequently Requested Information
  • Brad McGarr McAfee Employee 154 posts since
    Dec 4, 2012
    Currently Being Moderated
    5. Feb 14, 2013 10:47 AM (in response to atlsky)
    Re: Group Administrator and Quarantine Manager

    atlsky,

     

    There is no customer-level customization of permissions at this time, all roles are globally managed. We welcome enhancement requests, so I'd encourage you to contact the organization that supports your product and put in an enhancement request. We review all such requests for feasibility, but cannot gurantee that it will be implemented.

     

    Let me know if you need anything further.


    Brad McGarr
    McAfee SaaS Email & Web Protection
    Technical Support Technician I (Legacy & Partner Support)
    Microsoft Certified Professional
    Microsoft Technology Associate - Windows OS | CompTIA A+ Certified Technician | CIW Web Foundations Associate
    Visit my blog: Brad's Corner - Insights from SaaS Email & Web Security Support https://community.mcafee.com/blogs/brad-denver

    Frequently Requested Information

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