8 Replies Latest reply: Feb 14, 2013 3:16 AM by mihai RSS

    Download of itunes won't work with web gateway 7.3 proxy....help to unblock

    iburke

      I have a McAfee Web Gateway appliance and when I have users going through the web gateway proxy they are unable to download itunes.  Basically, you go to download itunes and it acts as if it worked and goes to a website saying "thank you for downloading itunes."   But nothing has been downloaded and there is no prompting for saving the exe, etc.  

       

      Can someone provide me some direction on how to unblock this download or troubleshoot this issue.  I've also had issues with Akamai download program for Microsoft downloads and having to use the browser to download instead.  Usually when a site is blocked, I'll get some sort of block page but in this instance nothing happens.