2 Replies Latest reply: Feb 18, 2013 2:34 PM by Nehal Jojo Jacob RSS

    Please Help

    mommyof2

      I purchased the total protection 2013 when I purchased my new laptop. I get home install it and when it comes time to use the product registration number it tells me that the numbers are wrong and it is unable to activate. I spent like 60 dollars on this and I really dont want it to go to waste. So someone please help me!!

        • 1. Re: Please Help
          Ex_Brit

          Best to speak directly with Customer Service in the morning - a free call:

           

          To speak with a Customer Service representative, call us at 866-622-3911.

           

          Average contact length: 10  minutes

          Estimated wait time: 5-10 minutes

          Hours of Operation: Available daily, 6am-6pm Pacific

          • 2. Re: Please Help
            Nehal Jojo Jacob

            Dear McAfee customer,

             

            You can contact McAfee customer service. But , it would be great if you can fix the issue by your own .. Right ??

             

            I hope you have a 25 digit alpha - numeric number with you in the McAfee BOX.

             

            Please acticate your product with the help of that 25 digit digit alpha - numeric number ;

             

            Please select the below URL according to your product ;

             

            www.mcafee.com/mav/retailcard - McAfee Anti Virus Plus or McAfee virus scan

            www.mcafee.com/mis/retailcard   -  McAfee Internet Security Suite

            www.mcafee.com/mtp/retailcard   - McAfee Total Protection

             

            Regard's

            Nehal Jojo Jacob