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784 Views 1 Reply Latest reply: Feb 5, 2013 9:51 AM by alexn RSS
jmcleish Volunteer Moderator 965 posts since
Jun 20, 2003
Currently Being Moderated

Feb 5, 2013 9:30 AM

VScan for Mac creates duplicate emails in outlook and the case of the disappearing KB article!

We have had issues where VScan for Mac has created thousands of duplicate emails in users outlook as stated here:

http://support.microsoft.com/kb/2740145

 

This was back in September and a KB article existed that said to exclude the following directories:

/Users/.*/Documents/Microsoft User Data/Office 2011Identities/Main Identity

 

/Users/.*/Library/Caches/TemporaryItems/Outlook Temp/.*

 

I think that McAfee Kb was

 

KB75781 · Microsoft Outlook 2011 email duplication when VirusScan for Mac is installed

 

However, it doesn't exist anymore and i can't find anything on that subjct now.

 

Does anyone have any idea as to what has happened to the article or if there is any update on this at all?

 

Thanks

Jane


---------------------------------------------------------
ePO 4.6.7 (x86)
ePO 4.6.7 (x64)
VScan 8.7.0 p4,p5 
VScan 8.8 p3
VirusScan for Mac 9.2/9.6
Groupshield 7.0.1
EEPC v6.1.1/ v6.2.1
MA  4.6.0.2292 / 4.6.0.3122/ 4.8.0.1500
MA Mac  4.6.0.1694/ 4.8.0.887

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