Thanks for the reply.
Yes, the MVM GUI is working fine. Also, ePO can apparently access it fine as we now have that extension working.
My problem is purely with Java connecting to SQL Server, probably due to a change enacted during the MVM 7.0 to 7.5 upgrade. I've made sure encryption is off in all cases and that passwords work. I noticed a section related to a SQL update of some sort in the udpate log, but it didn't really have enough details so that anything stood out as a problem.
I may have spoken too soon with regards to the MVM GUI working fully.
It works well enough that I can view scan status and schedule scans. I can see scan results if I log directly into SQL Server Studio Manager and view the tables.
The MVM dashboard, however, never displays any data. I decided to try and run a report and the HTML report just says 'undefined' a lot. The error messages for it start with this one:
[Thu Jan 31 2013 12:51:48 GMT-0500 (Eastern Standard Time)]
../I18N/en/customreportstrings.xml::[Exception... "Access to restricted URI denied" code: "1012" nsresult: "0x805303f4 (NS_ERROR_DOM_BAD_URI)" location: "file:///C:/Program%20Files%20(x86)/Foundstone/Reports/icma/iCMAFullScan/5349/H TML/Include/xml.js Line: 393"]
I don't know if this is related to the problem I have with connecting to SQL Server with Java now or not. Scan data is definitely finding its way into the database.
Sounds like the installation was only partially upgraded to 7.5. All components must be at the same patch level, which if you ran FSUPDATE after the upgrade (required as per the install guide) should be 7.5.1.
Do you have all the install Guides, and did you meet all the pre-requsites before you upgraded?
Yes, I have the installation guide. Yes we meet system requirements. Again, version 7.0 was running just fine. In reality the problem had been that I was using Firefox, which was having problems with some of the displays. IE shows everything working just fine. I'm back to the fact that I cannot connect to the faultline database from a Java application.
Nowhere in the installation document does it demand that FSUPDATE be run, however. It carefully uses words like 'may' and 'can'. After running it, the software clearly states we're at 7.5 however.
I will switch to talking to a company representative, but thank you anyway.