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1793 Views 8 Replies Latest reply: Feb 3, 2013 8:10 AM by harimca RSS
harimca Newcomer 5 posts since
Jan 31, 2013
Currently Being Moderated

Jan 31, 2013 12:29 AM

Ports need to be open

Hi,

 

We use security manager plus to install the software patches and service packs for windows PCs. we are getting following while initiating the patches and service pack after installing MCAfee on the PCs.

 

"Vulnerability Detection 

Number of Open Ports in the system is 0.

Troubleshooting Tips

   1. Check whether any Firewall is blocking the ports.

   2. Ports 135, 139, 445 must be open in the target system in order to detect Windows Missing Patches, Service Packs and Inventory. SSH port 22 must be open in the target system if it is Linux"

 

please help to open the above ports in EPO to sort the issue.

 

Regards,

Hari

  • Hayton Volunteer Moderator 4,600 posts since
    Sep 27, 2010
    Currently Being Moderated
    1. Jan 31, 2013 1:31 AM (in response to harimca)
    Re: Ports need to be open

    This sounds like an ePO issue so I've moved the post to Business /ePO from Security Awareness


    Volunteer Moderator  Leeds, UK
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  • JoeBidgood McAfee SME 2,868 posts since
    Sep 11, 2009
    Currently Being Moderated
    2. Jan 31, 2013 4:34 PM (in response to harimca)
    Re: Ports need to be open

    I don't think this is necessarily ePO, as ePO or the agent doesn't have the ability to perform any port blocking.

    I suspect it's more likely to be the Access Protection features in VSE. Please check the access protection logs on a client machine - you may find that this is what is blocking access to the ports, in which case you will need to set up exclusions to the AP rules.

     

    HTH -

     

    Joe




    (Please post questions to the forum, as I am unable to respond to private messages. Thanks!)



  • Laszlo G Veteran 1,213 posts since
    May 23, 2007
    Currently Being Moderated
    4. Feb 1, 2013 6:00 AM (in response to harimca)
    Re: Ports need to be open

    As for the access protection log there's no rule blocking anything (rule is currently not enforced).

    Do you have any other software like HIPS on this computer?

  • Laszlo G Veteran 1,213 posts since
    May 23, 2007
    Currently Being Moderated
    6. Feb 1, 2013 6:54 AM (in response to harimca)
    Re: Ports need to be open

    Well, then the "problem" is caused by HIPS blocking ports by default with its firewall module. You should modify your HIPS-firewall policy to enable using these ports

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