4 Replies Latest reply: Feb 6, 2013 3:27 AM by mcdave RSS

    enourmous vse8.8.0.core_install log files

    mcdave

      We got some servers with enourmous vse8.8.0.core_install log files (from 1 to several GB)

      They are eating all diskspace and they are undeletable

       

       

      here is a fragment of such a log

      vse8.8.0.core_install_102412_171645.log

       

      [02:30:20:394] - waiting on McShield service to report RUNNING or STOPPED (current state 3)

      [02:30:20:503] - waiting on McShield service to report RUNNING or STOPPED (current state 3)

      [02:30:20:596] - waiting on McShield service to report RUNNING or STOPPED (current state 3)

      [02:30:20:706] - waiting on McShield service to report RUNNING or STOPPED (current state 3)

      [02:30:20:799] - waiting on McShield service to report RUNNING or STOPPED (current state 3)

      [02:30:20:908] - waiting on McShield service to report RUNNING or STOPPED (current state 3)

      [02:30:21:002] - waiting on McShield service to report RUNNING or STOPPED (current state 3)

       

       

       

      The mcshield service is hanging in STOPPING mode but the mcshield process won't stop
      even disabling the access protection & framework service doesn't allow me to stop the mcshield process

       


      any ideas of the cause and a resolution?
      Note that these are servers while preferably may not be rebooted.

       

      regards

      Dave