1 Reply Latest reply on Jan 30, 2013 11:37 AM by Peter M

    Real time Scan Off, uninstall, re-install > Crash Blue Screen

      Hi,

      Yesterday I saw that my Real time Scan was Off. I tried to start it again, but after 2 minutes saying it was trying to start it went back off. So I tried the steps to fix it that are on the mcafee website, until uninstalling the software.

       

      I downloaded the installer form my account, and when I double on the installer, after 1 minute my conputer displays the blue screen error and  I have to restart the computer.

       

      I know that this happens a lot but I can't find a solution in the forums.

       

      Thanks