1 Reply Latest reply: Feb 11, 2013 12:14 PM by showvik RSS

    False Artemis!01E9CEA75E8F

    ramon_kroese

      Executable is still/again detected although no virus was found. Also see Service Requests: 3-2348177761 and 3-2347277191

       

       

      McAfee Labs Sample Analysis

      Service Request:  3-2348177761   Malware Researcher: Rajesh Thirupathi

      Filename:

      Detected as / in DAT:  /

      Identified: No Virus/Trojan

       

      McAfee Labs, McAfee Labs, Bangalore, India

       

      Thank you for submitting your suspicious file.

       

      Synopsis -

       

      File Name :afterunlockstartwm.exe

       

               Please find the ED attached

      Our Senior Virus Research Engineers have examined the file in question and no virus was found.

       

      Solution -

       

      Attached is an extra.dat with correct detection.  This correction will be included in the next DAT update.

       

      EXTRA.DAT

      The file should be copied into the directory where the other DAT files reside (with default installation, C:\Program Files\Common Files\McAfee\Engine).

       

      Once you have copied the file, reboot the system for the driver to be loaded.

       

      Support -

       

      Virus Research accepts file-samples for analysis and possible inclusion into AV signature DAT sets. 

       

      All product-related questions and comments can be addressed through technical support and customer service, including:

       

        * Product installation and update questions

        * Product usage questions

        * Specific operating system/version questions

        * Assistance with detection and cleaning or removal of viruses or trojans

       

      Please use the following link to reach our technical support group for McAfee products.

       

      Business Customers:

      <http://www.mcafee.com/us/support.aspx>

       

      Home Customers:

      <http://home.mcafee.com/root/support.aspx>

       

      Regards,

       

      McAfee Labs

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