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1256 Views 3 Replies Latest reply: Jan 26, 2013 6:18 AM by Ex_Brit RSS
teeside Newcomer 2 posts since
Jan 24, 2013
Currently Being Moderated

Jan 25, 2013 11:28 AM

McAffee GetSusp found SPROTECTOR.DL_, I deleted program file

Hi there,

Problems started after Eldest Child used torrent sites to download books for a Christmas e-reader gift for me. ("I've never had a problems with these sites")

Microsoft Security Essentials found Adware: Win 32/Fast Save App on Jan 23, and I deleted it. I used McAfee GetSusp on the 24th to search further, finding SPROTECTOR in a C:\ProgramFiles(x86\SOFTQUICK).  I knew the SOFTQUICK had been hijacking searches, so I went to the C: and deleted the file. I am working with a Microsoft advisor via email using  this old computer, to solve more unwanted Browser Helper Object problems .    So I have 2 questions related to McAfee:

 

1. Should deleting the Program File from C: Program Files have removed the malware GetSusp listed?

2. I am now running McAfee  free and Microsoft Security Essentials on the affected computer. Is there an issue having them both running?

 

Thanks for any advice.

Teeside

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