3 Replies Latest reply on Jan 24, 2013 10:18 AM by JoeBidgood

    The requested resource was not found - After upgrade from 4.5.6 to 4.6.2

    m8roj

      Hi There,

       

      I have recently upgraded a handfull of Epo servers around europe from 4.5.6 to 4.6.2, and one with a German local language (if it is relevant or not) has run into a small error.

      When starting Epo the main screen shows an error in the middle "The requested resource was not found" with an OK button, no other error messages.

      Clicking OK clears the message and everything `seems` fine.

       

      Anybody seen this before ?

       

      Hope you can assist.

       

      Kind Regards.

        • 1. Re: The requested resource was not found - After upgrade from 4.5.6 to 4.6.2
          JoeBidgood

          It doesn't sound familiar... can you reproduce the problem and then attach the orion.log here so we can have a look?

           

          Thanks -

           

          Joe

          • 2. Re: The requested resource was not found - After upgrade from 4.5.6 to 4.6.2
            m8roj

            Ah-ha, I didn't know about the orion.log, below is the latest log entry.

             

             

            2013-01-24 16:40:46,142 ERROR [http-8443-Processor16] error.HTTPErrorHandler  - An unexpected error occurred:

            status code: 404

            web application url that resulted in the error :/console/query/displayQueries.do

            servlet name that resulted in the error: console

            username of user who submitted the request: admin

            ID of user who submitted the request: 1

            javax.servlet.forward.request_uri = /console/query/displayQueries.do

            javax.servlet.forward.context_path = /console

            javax.servlet.forward.servlet_path = /query/displayQueries.do

            javax.servlet.request.ssl_session = c26c013137a4843b2eaa0725497553799b9c504d42c66e595a67d8bb35ed6a8b

            javax.servlet.request.cipher_suite = TLS_RSA_WITH_AES_128_CBC_SHA

            javax.servlet.error.request_uri = /console/query/displayQueries.do

            javax.servlet.error.servlet_name = console

            javax.servlet.request.key_size = 128

            javax.servlet.error.status_code = 404

            • 3. Re: The requested resource was not found - After upgrade from 4.5.6 to 4.6.2
              JoeBidgood

              Okay, looks like something is missing. Can you repeat the process, and then check the access log? In the same folder as the orion log there should be a localhost_access<date>.log...  that should hopefully tell us what is being requested that is returning a 404...

               

              Thanks -

               

              Joe