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1538 Views 4 Replies Latest reply: Jan 29, 2013 4:36 AM by Tristan RSS
sujitjha Newcomer 28 posts since
Jan 9, 2013
Currently Being Moderated

Jan 21, 2013 6:03 AM

McAfee DLP Endpoint

How to active McAfee DLP Endpoint option from Manage Features, If DLP 9.2 Software is already installed in that system.

Sujit Jha
  • cnorris McAfee SME 39 posts since
    Nov 3, 2009
    Currently Being Moderated
    1. Jan 28, 2013 8:47 AM (in response to sujitjha)
    Re: McAfee DLP Endpoint

    To clarify, you have DLPe 9.2 manually installed or installed from a different ePO server? Now you wish to control this endpoint from your current ePO server?


    Chris Norris

    McAfee DLP TierIII

  • Tristan Veteran 790 posts since
    Dec 8, 2009
    Currently Being Moderated
    3. Jan 29, 2013 4:34 AM (in response to sujitjha)
    Re: McAfee DLP Endpoint

    Check list


    1. Your have DLP installed in your repostiory

    2. You have the management extensions installed in ePO

    3. You have at least a base policy for DLP


    Now when you say 'showing in managed features' do you mean when you click on the agent icon.


    Is DLP listed in the product list when you choose 'about'? If it then i've had a similar issue where sometimes the icon appears as a separate icon in the task bar 'White square, red outline and with a red padlock in the centre, sometimes it's hidden but not under the agent.


    The problem

    From my findings the issue is with versions of the policy that DLP is storing/caching/enforcing. It's not correctly recognising policies from ePO and not applying the changes.


    The fix

    Create a duplicate of your main DLP agent configuration policy. Select your rogue system and 'modify policy on single system', override the default policy and apply the new policy and send a wake up, wait a bit and restore the original policy and DLP should appear in the 'managed features' menu.

  • Tristan Veteran 790 posts since
    Dec 8, 2009
    Currently Being Moderated
    4. Jan 29, 2013 4:36 AM (in response to Tristan)
    Re: McAfee DLP Endpoint

    Also if you just want to permanently over-ride a particular user (CEO for example) then as long as you have AD sync the just add them as a previliged user in the DLP policy window and it will negate all policies for that user.

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