9 Replies Latest reply: Jan 31, 2013 6:02 AM by Ex_Brit RSS

    realtime scanner is disabled : MVT result "Expected File not Present  c:\program files\mcafee\siteadvisor\cblist.dat"

    anhar sari

      Hi,

       

      I am installing the new mcAfee Total Protection, but then I am always get an alert that the realtime scanner is disabled.

      I checked using MVT, and get the result :

       

      Product Name:SiteAdvisor
      Product Version:3.6.187
      Language:en-us
      Partner:0
      Health Check Details
      RegistryOK
      Expected Registry Key Present
      HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SiteAdvisor
      Expected Registry Value Present
      HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SiteAdvisor Install Dir
      Expected Registry Key Present
      HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SiteAdvisor\Modules
      Expected Registry Value Present
      HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SiteAdvisor\Modules SaUpKeep
      File1 file(s) incorrect
      Expected File not Present
      c:\program files\mcafee\siteadvisor\cblist.dat

       

      Do I need to uninstall the siteAdvisor and install again to get the realtime scanner enabled ?