11.6 upwards is compatible with Windows 8 (final, or 'RTM' version) x86 or x64. What version of the software do you have? Also was this an upgrade or a clean installation of the software?
This the final 64bit copy. Used a clean install.
Tell me what version of McAfee you have and if it's directly obtained from McAfee or a 3rd party like your ISP for instance.
Open SecurityCenter and click About.
Looks like 16.1 and I have a subscription through McAfee...................
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OK thanks. That's the latest version of the anti-virus part of the software so it should be fine.
Some things to try:
1. Run the Virtual Technician to see if it has anything to repair: http://mvt.mcafee.com/
2.. If that doesn't help, uninstall McAfee in the normal way, then run the MCPR cleanup tool, listed under Useful Links at the top of this page, reboot and reinstall from your online account.
3. If that doesn't help, contact Technical Support, it's free by phone or online chat and linked also under Useful Links.
Thanks....I have done the first 2 points already and I will give Support a call and see what we can come up with.
The only other thought I have is that the user interface is, in effect, an Internet Explorer page, so open IE10 and go to Tools/Internet Options/Advanced and click reset. OK any prompts. Close and reopen IE and go to Tools/Manage Add-ons and re-enable any you need.
That might make it work.
Other than that, Support is your best bet.
Well, the reset must have done the job. I just finished running 5 scans without any problems. Seems ie:explorer has a habit of needing to be reset. I had another problem with a pc running ie 9 on a Windows 7 that I worked with for several weeks and found the reset solved that problem also. Guess I need to look at that anytime I have problems.
Thanks again for all of your time and help..
I have no idea why that works but glad it did.