Same as this?
I would read this thread and contact tech support as they need to know of these issues.I have not seen it on my 3 12.1 installs.
BTW what version are you on 11.6 or 12.1?
Yes Escalation2 at support are well aware of the issue. There is one that worked on the laptop extensively having remote access to it as I watched. He said thru the chat that he needed to research this and get back to me. They have been having trouble reaching me back thru the telephone to get access to the machine so I decided to just post here. You may relay this to them and post the solution her so I can do it myself.
Version 12.1 on all machines.
Message was edited by: jarod on 18/01/13 8:18:54 CST PM
Message was edited by: jarod on 18/01/13 8:19:34 CST PM
A few days ago I deleted the email correspondances and so no longer have the SR job number. However the name of the technician that worked extensively on this case file is Saji (don't have the rest of the name).
P.S. Usually a blank page goes away with an update or uninstall/reinstall or other fix but this time we seem to be stuck.
Ok will stir the techs up on our Monday call.
From last Monday when I casked about this we were told
1 tech said that this issue may relate with IPV6 since it is related with No network detected issue, also need to check it is under public / private network. Karthik made a point deleting registry keys also fixing the problem. Karthik is to contact any one of the poster to check the issue.
That translates to
1. Are you using ipv4 or 6 Ips?
2 are you on a public network or private?
3. I will ask for an update Monday in our call