Do you know what version is shown in the about area. This issue was fixed ages ago and is not seen now. If you do not get a replacement call support and see what they can do. Usually they can set up a download account that will download the 12.1 version and that should fix any issues. If they will not I can get someone to do it for you.
Of course they would be asking you for the product code that is used to validate the install. but let us seen what happens tomorrow
To test you can join the beta testers and then download 12.1 from the beta site and see if it works.This after you uninstall mcafee properly as per
The beta site is
Message was edited by: Peacekeeper on 18/01/13 7:19:13 PM