2 Replies Latest reply on Jan 14, 2013 7:59 AM by marksalmoni

    Hi ! I am new.

      Hi ! I am Christine and I  recently had a corrupt file Z which I am still having a hard time getting rid of. It is quite stubbron. I have win 7 on my laptop. Any suggestions? Anyone recognize this ? It appears like this File ZZZZZ with all caps and the rest I can't remember. I am a novice with this type of issues.

       

      Thank You Respectfully,

      Christine

        • 1. Re: Hi ! I am new.
          Peter M

          I have no idea what it is I'm sorry but just in case, I moved this to the Malware section.   First try to see if you can use System Restore to go back to before it all happened.

          If not then try running Stinger and Malwarebytes Free, both in the last link in my signature below.

          • 2. Re: Hi ! I am new.
            marksalmoni

            Have you tried the shredder application.  Select the "Data and Protection" link and from there you will see a tool called shredder.  I am not sure what kind of McAfee version you have but your UI may look different than mine below.

             

            Mark