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9194 Views 18 Replies Latest reply: Mar 3, 2014 12:49 PM by Ex_Brit RSS 1 2 Previous Next
rpsniderman Newcomer 5 posts since
Jan 11, 2013
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Jan 11, 2013 5:20 PM

Cannot install McAfee Internet Security on Windows 7

Hi -

 

I have McAfee Internet Security (4 licenses) with an expiry of Feb 7 2014.

I have the most recent software nstalled on 3 machines - 2 are Windows 7, 1 is Windows 8.

 

Today I have struggled for hours and cannot get it installed on a 4th machine, this one also running Windows 7.

 

The steps I have followed:

     - used MCPR to remove McAfee with no problems reported & then rebooted

     - ran the McAfee pre-Install tool with no problems reports

     - logged into My Account and downloaded & then executed ´╗┐´╗┐´╗┐McAfeeSetup.exe

     - as was the case in the 3 other installations, a window came up informing me that the installation was checking my PC for Threats

     - after about 5 seconds that window disappeared & the following appeared:

 

mcafee.jpg

Nothing further happened. Although the "Label" buttons and the Window close "X", appeared to be clickable, they were not. From this point the installation was frozen.

I either had to kill the Install process from Task Manager or Reboot.

 

I have repeated these steps a number of times  with the same results each time.

 

Any suggestions?

 

Thanks. Richard.

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