I'm also having problems with XP after the lastest update. McAfee keeps telling me I don't have the latest update but it is the latest update which is causing the problem. I can manually update, watch the update download and install, then I get the same message again.
Also Site Advisor on IE is continuously grey.
I've restarted Windows several times but nothing changes.
Additional information: Stinger.exe finds no problems. Even with virus scan disabled, Windows still hangs occasionaly. I suspect it is the site management utility. I have removed McAfee software for now.
For both of you call support they need to know these issues are happening. I found several reinstalls necessary if Real time scanner or firewall show as acting up. The techs are aware of issues at least we told them so see what happens
Turns out the problem was an entry in the Windows
hostsfile. The entry appeared to point to a printer on my network, but I never did verify that. Removing the extra entry corrected the problem.
Davidrnz have you reinstalled Mcafee after a clean uninstall?
reboot and run
and reinstall from your account
Hi all - I have fol almost exact same experience as mikehedblom; have verified all Win Updts are done, multiscanned with WIN SFC, Win Defender, Spybot, MVT.exe, MCAf Antivirus (when it works, in a System Restore(d) scenario), HD error check etc etc. Did full uninstall of McAfee AV as per McAfee instructions, with use of Windows Cntr Panel and MCPR.exe. Entire system then appears fine and works perfectly right up until I try to the 'Software Upgrade' to 12.1 and 16.1. Every reinstall causes WinXP to stall halfway through boot, to a black screen. Can only boot in Safe Mode or via Restore - then back to square 1- then McAfee wants to 'Update' itself, I clean it all out, re-do and re-crash. Been doing this for about 10 days - hoping McAfee will fix their software. (ps -have run three XP PCs concurrently with Mcafee, Win defender, Spybot and Zone Alarm all working happily together for about the last 6 years, so do not suspect a conflict has suddenly arisen there -also see may last paragraph re my other XP is still working fine, after the Update; so ????)
So - here is my question: If the mikehedblom comment: " Turns out the problem was an entry in the Windows
hostsfile. The entry appeared to point to a printer on my network, but I never did verify that. Removing the extra entry corrected the problem"
is indeed the correct answer, could someone possibly amplify it a bit - I dont know how to identify what might be an incorrect Win Host file, or differentiate it from from all other host files that might be running.
Additional puzzler - I have two Dells, both have same fully updated WIN XP config and very similar overall software and hardware config, only differing in age and model type - the older one updated McAfee without a gitch - the newer one is described above : unuseable after Mcafee Update. Also have an almost new WIN7 laptop that updated to the same v12.1 and v16.1 without a snag
regards to all - and hoping to hear a solution...
Hosts file should look like
Copyright (c) 1993-1999 Microsoft Corp.
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
# For example:
# 188.8.131.52 rhino.acme.com # source server
# 184.108.40.206 x.acme.com # x client host
ie no other IP addresses
Re the snag PC best to call support and have them check your PC out. Explain to them what you have done and you have done all bar 1 thing which might help.
after uninstalling Mcafee
If that does not help call support and escalate the call if they cannot help.