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602 Views 1 Reply Latest reply: Jan 21, 2013 4:19 AM by kwidhalm RSS
nmalonzo Newcomer 12 posts since
May 7, 2012
Currently Being Moderated

Jan 8, 2013 9:49 PM

MCP Error in logs encountered

HI All,

 

Good day,

 

I was testing deployment of MCP to the client (windows 7) through ePO, deployment was successful.

Set the policy from ePO for client proxy.. added the xml file exported from control console, added the Webgateway IP and port in the policy.

I have syncronize the policy of webgateway to saas. saas is on premis.

 

upon checking the MCP log from the client side I have encountered some errors, attached here is the log file collected.

 

Need help I'am new to this saas and client proxy deployment.

 

 

Many thanks,

Nelson

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  • kwidhalm McAfee Mentor 21 posts since
    Nov 2, 2012
    Currently Being Moderated
    1. Jan 21, 2013 4:19 AM (in response to nmalonzo)
    Re: MCP Error in logs encountered

    Good morning Nelson,

     

    Welcome, and thank you for visiting McAfee Communities.  For this issue, we would request that you open a service request via Customer Support.  This will be the quickest way to determine and resolve the exact issue you are experiencing.

     

    Regards,

     

    Karen


    Karen Widhalm

    System Support Specialist

    SaaS Email and Web Security
    McAfee.Part of Intel Security.





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