4 Replies Latest reply on Jan 24, 2013 9:02 AM by sveerara

    SaaS Firewall Configuration Question

      I have a dozen or so PCs, all running Windows 7, physically collocated and connected on the same LAN. I am running McAfee SaaS on all of them. Once I installed SaaS, they can no longer "see" each other as resources through Windows networking, although all PCs appear if I select "see full map". I cannot establish a remote desktop connection from any of these PCs to any of the others, and need to be able to do so. How do I configure SaaS to allow these capabilities within the LAN?

        • 1. Re: SaaS Firewall Configuration Question

          I am having the exact issue as well.  I am sure it's a setting I am over looking, but there is nothing obvious in the Policies menu to allow machines on a network to communicate.

           

          I am still researching and will researching and will follow up once I find something.

           

          Message was edited by: nautius on 1/9/13 11:43:03 AM CST
          • 2. Re: SaaS Firewall Configuration Question

            Hi All,

             

            To fix the issue, please follow the below steps.

             

            1. Open security center using your login credentials.

            2. Click on policies | Add policy |Firewall protection | General Settings | Firewall Configuration

            3. Select option Administrator configures firewall.

            4. Firewall Status "Change thestatus to 'on'".

            5. Connection Type "Select 'Report' option".

            6. Now Connection type will be selectable, please select 'Custom settings' and click on edit.

             

            There please check the all the options shown.

             

            * File and Print Sharing

            * Remote Assistance

            * Remote Desktop

             

            7. Save the policy and apply it to the computers.

            8. Now do manual update and then check for the issue.

             

            Regards,

             

            Sathish.V

            • 3. Re: SaaS Firewall Configuration Question

              Thanks! That took care of my issue.

              • 4. Re: SaaS Firewall Configuration Question

                Hi Trebligs,

                 

                Thanks!! for informing us that the issue is fixed, please keep us posted if  you have any issues with McAfee.

                 

                Regards,

                 

                Sathish.V