Run the Virtual Technician to see if that will fix things: http://mvt.mcafee.com/
If not then try Technical Support as they can directly troublehsoot what's going on.
They are linked under Useful Links at the top of this page. Free by phone or online chat.
Thanks, Will do, But I think I will contact Technical Support in addition to using the virtual technician now because looking at this discussion board it looks like I'm not the only one with this problem. That is, its not me, its the update. I would think they're aware of a problem by now, if they monitor this board that is.
Same problem here. I received a message that I needed to close the user interface and now it's been sitting here for over 1 hour with "Please wait unit the McAfee finishes the installation of your software." when I click on the icon in the start bar. It would be nice if McAfee would send an e-mail giving us a choice when to install a major upgrade/new release instead of spending all evening trying to fix it.
Wow, 602 problems found by McAfee Virtual Technician. PC automatically downloaded update and is trying to install. I'm running Windows XP SP3 and keep my system current with all updates. I guess I'm turning it off tonight and dealing with it later. This is ridiculous.
I'm still having problems too. After the update, computer is still slow or non-responsive. Also the Real-Time Scan still turns off after a short time. For now, I've dismissed the "PC is at Risk" message because I've turned off the "check for updates automatically" feature. I'd rather not have to call tech support tomorrow. It would be nice if they sent out a broadcast e-mail, telling us what THEY are doing to correct the problem.
1. MVT we were told today is not fully up with version 121. so maybe do not let it fix.
2. updating to 12.1 maybe better to do a clean reinstall ie:
reboot and run
and reinstall from your account
I have a lot of problems with 12.1, too. After autoinstall, the pc is slow and shut down takes hours. MVT says no McAfee Software found.... I made a clean Windowsinstall, same errors. After restore of systemimage with 11.6 the pc runs fine until McAfee makes the autoupdate. For now I have uninstalled McAfee und I am waiting for a solution.
Gigabyte X79-UD5, i7-3930K, 32 GB RAM, Nvidia GTX570, 2 Samsung 830 SSD 120GB RAID 0, 2 x Seagate Barracuda 1 TB Raid 0, 1 x 2 TB Barracuda as Backupdrive. Win 7 Ultimate SP1 with all updates, latest drivers.