1 Reply Latest reply on Jan 4, 2013 2:00 AM by jcfarmer

    McAfee Labs Threat Advisory empty

    jcfarmer

      Hi,

       

      I have a problem in that the "McAfee Labs Threat Advisory" dashboard widget displays -- (and no data) for the Latest Available.

       

      Give you some back ground information.

       

      ePO version 4.6.3

       

      Server  2008 R2 Standard (VM)

       

      Everything was working perfictly untill just before christmas when all the server tasks started to fail. On research I found out that this was because the db was full and so after a db purge everything stated working again.

       

      Everything except the "McAfee Labs Threat Advisory" dashboard widget (this was working before christmas).

       

      EpoApSvr.log gives the following

       

      Starting download session for url myavert.avertlabs.com:8801

      20121225001815 I #03516 NAINET   HTTP Session initialized

      20121225001815 I #03516 NAINET   Connecting to HTTP Server using Microsoft WinInet

      20121225001815 I #03516 NAINET   Trying to connect to Proxy Server PROXYNAME using INTERNET_OPEN_TYPE_PROXY

      20121225001815 I #03516 NAINET   Connected to Server: myavert.avertlabs.com on Port: 8801 using WinInet

      20121225001815 I #03516 INETMGR  Started download session 1 for site myavert.avertlabs.com:8801

      20121225001815 I #03516 SITEMGR  GeneralInetRequestThreadProc: Downloading /reportservice.asmx

      20121225001815 I #03516 INETMGR  Downloading file reportservice.asmx from session 1, LocalDir=C:\Windows\TEMP\nai8F23.tmp\00000000, RemoteDir=

      20121225001815 I #03516 NAINET   Open URL: http://myavert.avertlabs.com:8801/reportservice.asmx

      20121225001815 I #03516 NAINET   Trying to download using Microsoft WinInet library

      20121225001815 I #03516 NAINET   Conneting to Proxy Server PROXYNAME using INTERNET_OPEN_TYPE_PROXY

      20121225001815 I #03516 NAINET   No resume download needed, calling InternetOpenUrl

      20121225001815 I #03516 NAINET   Resolving name PROXYNAME to address

      20121225001815 I #03516 NAINET   Name resolved to 172.18.40.80

      20121225001816 I #03516 NAINET   Downloading a file of total size: 7, content-length: 7

      20121225001816 I #03516 NAINET   Downloaded 7876 bytes this time

      20121225001816 I #03516 NAINET   Downloaded 0 bytes this time

      20121225001816 I #03516 INETMGR  Downloaded file reportservice.asmx successfully in session 1

      20121225001816 I #03516 NAINET   HTTP Session closed

       

      I found this artical https://kc.mcafee.com/corporate/index?page=content&id=KB73404

       

      and the orion.log does not conatin the stated error.

       

      Thanks for your help.

       

      jcfarmer