9 Replies Latest reply on Dec 31, 2012 7:57 PM by tom26

    Mcafee auto update feature not working

    tom26

      I purchased a 3-year subscription of mcafee antivirus plus along with HCL ME laptop as a part of the laptop package on 23/11/12.I installed it on my laptop on that day only.While everything has been working fine since then,only the automatic update feature of mcafee antivirus plus is not working.Whenever i go to the updates tab,it shows a future time for autoupdate but that update doesn't take place automatically,everytime i have to manually perform the update.The enable auto-update feature is checked but still i have to manually update the mcafee antivirus program because it doesn't take place automatically.I ran the Mcafee virtual technician a number of times,it showed no problems,but the issue is not fixed.Can you suggest me any way to tackle this auto update problem?Do i have to uninstall and reinstall the mcafee antivirus?

      Thanks in advance.

       

      My laptop specs:

       

      OS:Windows 7

      RAM:2 GB

      HDD:320 GB

      CPU:INTEL PENTIUM 2.20 GHz