My system: Windows XP Pro, SP3
I have been running McAfee AntiVirus Plus since November, 2009. For the first year or so, the icon in the system tray stayed put, on the extreme right of the tray, next to the clock.
For the last couple of years (leaving aside a problem that has arisen since McAfee’s major update of mid-December - more on this in the next paragraph), it has been moving around. As before, it loads near the extreme right of the tray, but, about 12 hours later, it disappears momentarily, to then reappear on the extreme left of the tray. I do not know the reason for this, but, as suggested by Moderator Hayton, I assume that it has something to do with the required restart of some process or other because of an auto-update. Fair enough.
Now, for the unhappy part of this posting. Since the major update of mid-December, the icon behaves exactly as described in the previous paragraph, except that, when it disappears from the right side of the system tray, it does not reappear on the left side. It is gone for good. If I then start up McAfee from the All Programs listing, the icon immediately reappears (on the left side of the tray), and stays there for another 12 hours or so.
On examining the processes in Task Manager, it becomes readily apparent that the icon is tied to McUICnt.exe (which, according to various sources, is the process responsible for the McAfee user interface). Said another way, when the icon is visible, McUICnt.exe is running in the Task Manager, but when the icon is not visible, McUICnt.exe is no longer running in the Task Manager.
I’m assuming that there is a bug in the McAfee update of mid-December which, although it does not interfere with the shutting down of McUICnt.exe in the usual manner after an auto update, causes the restart of McUICnt.exe to fail.
I’m wondering if you’ve noticed a similar problem?
Many thanks for your help.
> what version are you using 11.6 by chance?
No. The specifics are as follows:
- Version: 12.1
- Build: 12.1.253
- Last update:12/16/2012
McAfee Anti-Virus and Anti-Spyware:
- Version: 16.1
- Build: 16.1.144
- Last Update: 12/28/2012
- Engine version: 1389.0
- Engine creation date: 12/28/2012
The problem with the disappearing icon started immediately after the major update of December 16, 2012 (for about two years prior to this, the icon had been moving around from the right to the left side of the system tray…but I could live with that). The disappearing icon is considerably more serious.
Many thanks for the help.