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We've had similar issues lately, what worked for us was to (While on the affected client PC)
-Disable McAfee Framework Serveice
-Disable OnAccess scanner for VSE (If its installed)
-Delete the "compiled.xml" and "server.xml" from "c:\documents and settings\all users\network associates\common framework)
-Re-enable On Access Scanner
-Start the Framework Service
-Send a wakeup call from the ePO server to the client
This got HIPS talking to our ePO server again and policies updating. Problem is it seems to be happening a fair few machines.
The password may be set/reset from the ePO Console but that only works if your Agent communicates with the server !?
If it wasn't set, I found that on many of my systems the "default" was "no password" (i.e. blank, not the "abcde12345").
hope it helps
Thank you for your responses!! I will let you know the outcome. =)
After stopping the framework service (I didn't have VSE loaded on the server) and deleting the compiled.xml and server.xml files, the server started communicating the ePO server. Thank you both so much for your input and help!!
Glad it's working Angel!