3 Replies Latest reply on Dec 25, 2012 6:43 AM by exbrit

    Can't remove trial version on new Dell - wasting Christmas Day!

      Hi

       

      My daughter has a new dell laptop, windows 7 with a pre-installed version of mcafee security centre.  I want to remove it but I can't - I have free Mcafee through my internet provider. I have tried to remove it via file manager, amend or uninstall program's.  When I click on mcafee the remove option is greyed out so it cant remove.  I have spent hours reading forum posts and still can't find a solution.

       

      Any ideas would be most welcome.

       

      Thanks

      Bern

       

      Message was edited by: bern12345 on 25/12/12 06:06:42 CST

       

      Message was edited by: bern12345 on 25/12/12 06:10:40 CST