My McAfee Total Protection was recently automatically updated to version 12.1.253 Personal Firewall is version 13.1.127 ever since the windows FTP client has stopped working. When I try to send put or ls commands despite the fact I can login to the FTP service on my ISP's webservers it just hangs. However if I disable the FW all is fine.
I'm having the exact same issue as ANDY above. I've tried everything I can think of.. Even adding inbound rules to the firewall for C:\widows\system32\ftp.exe and such. No luck. The firewall is blocking incoming connections from FTP server during a PORT command or any other FTP command that sends back data.
Others with the same problems and no solutions posted:
Have you got FTP working yet? This was discussed briefly on the conference call and a couple of things were suggested :
- don't use Passive FTP (@andysupportrequired, I see you're using Active not Passive)
- if you're using the Windows FTP client and entering commands from the command line this is not perhaps the best way to use FTP. There are a number of third-party FTP programs available which are supposed to be easier to use and (perhaps) more informative when something isn't working properly (I've heard some good things about FileZilla but haven't used it) - see https://en.wikipedia.org/wiki/Comparison_of_FTP_client_software
There is an add-on in Firefox for FTP -
When an FTP—rather than an HTTP—URL is supplied, the accessible contents on the remote server are presented in a manner that is similar to that used for other Web content.
Lastly, double-check the firewall settings for Ports and System Services and see if any of the ports that were selected for use have been unchecked. You might need to add specific ports or a range of ports by editing "Common Operating System Ports".
Wikipedia has one or two helpful notes and comparisons, and so does Slacksite.
Hayton, thanks for your comment. With respect to your kind suggestions (Thank you!) : migrating to a web FTP client is simply not practical. I need to automatically move several hundred files in and out of directories with several thousand files, and scripting is the only efficient way I've found to do that- it can not require any extra time and no extra mouse clicks or typing.
I spent 4 hours troubleshooting, adjusting settings, restarting, adding exceptions, opening ports51000-56000, changing my software codebase, removing and reinstalling McAfee, testing different FTP software, ect... none of my chages fixed anything. I still had to disable the firewall completely to get files out.
As it turns out, the McAfee update Saturday morning caused the problem and the Sunday update fixed it.
McAfee wasted an afternoon of my life (and 4 hours of revenue) I'll never get back.
P.s. Comparing my Virtual Technician Report ( during FTP blocking) with today's working components. Everything is the same except:
- Site Advisor build chaged from 220.127.116.11 to 3.5.229
- Online backup build changed from 18.104.22.168 to 4.1.115
Same problem: FTP.EXE not able to download files. Works if I turn off Firewall.
I have updates as recent as 1/10/13 installed.
Additional issue: On the McAfee Total Protection dashboard, in the Virus and Spyware protection box, it shows Real-time scanning as Starting, with a constantly turning pinwheel.
I clicked on McAfee updates, and it the pinwheel is constantly turning there as well. It appears to be hung.
Two days ago I uninstalled and reinstalled McAfee, which fixed this stuff for a while, but today it is very problematic. Will uninstall again.
Anyone experiencing this? (I'm on Win 7)