3 Replies Latest reply on Dec 19, 2012 6:50 AM by karthiks Branched from an earlier discussion.

    Re: McAfee Firewall Turning Off

      I am running Windows 7 32 bit pro with MacFee from AT&T.

       

      I have the same problems except they started as soon as I

      loaded Windows 7 SP-1. The last boot following the install

      of SP-1 MacFee started with the pop up box in Red you are at risk.

       

      If I roll back SP-1 MacFee works OK. If I reinstall SP-1 the

      trouble comes back. It effects MacFee Firewall and one in a

      while real time scanning.

       

      Any help would be appreciated. I am running with SP-1 uninstalled.

       

      Ken

        • 1. Re: McAfee Firewall Turning Off
          exbrit

          Ken Martin wrote:

           

          I am running Windows 7 32 bit pro with MacFee from AT&T.

           

          I have the same problems except they started as soon as I

          loaded Windows 7 SP-1. The last boot following the install

          of SP-1 MacFee started with the pop up box in Red you are at risk.

           

          If I roll back SP-1 MacFee works OK. If I reinstall SP-1 the

          trouble comes back. It effects MacFee Firewall and one in a

          while real time scanning.

           

          Any help would be appreciated. I am running with SP-1 uninstalled.

           

          Ken

           

           

          Never roll back important updates to accomodate software.  Without SP1 your software isn't supported anyway so reinstall it and the several dozen updates since SP1 plus make sure that Internet Explorer 9 is installed as McAfee relies on it to function.  Also make sure that Java is installed and any other add-ons to your browsers are updated.

           

          You should always disable antivirus when trying to install a service pack anyway.  See my (hopefully) helpful hints here on that:  https://community.mcafee.com/docs/DOC-2205

           

          If it fails afterwards then uninstall McAfee via Control panel, run MCPR cleanup tool listed under Useful Links at the top of the page, reboot and then reinstall it from your online account.

           

           

           

           

           

          Message was edited by: Ex_Brit on 16/12/12 1:44:23 EST PM
          • 2. Re: McAfee Firewall Turning Off
            Peacekeeper

            Try running MVT from the service page and see if it can fix things. It did for my issues after I rebooted. Also ensure the servuce for windows firewall is set to started and automatic. ie type services.msc in the run line.

            http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

            • 3. Re: McAfee Firewall Turning Off

              Hi,

               

              We need a screen shot of the Windows Firewall screen  & McAfee Home Screen  before and after the SP 1, so that we can check  SP 1 disables the windows firewall or not