My first post, and I am completely stumped.
I am running ePO 4.6.4 (Build: 202) and attempting to build a complex series of Policy Assignment Rule-sets to apply most of my more difficult policies to machines. I have 22 rules. The rules apply mostly to HIPS (8.0) but I also have rules in place for VSE for Linux (1.7) and Policy Auditor (6.1)
I cannot get the rule-sets to apply. During agent-server communication a rule refuses to apply (and according to what I can find in the product guide for 4.5 and 4.6, that is when it should occur.) I have done everything I can think of, including ensuring the tag works, the Agent-Server communication is up, the Products that a rule-set were applied to were installed on the System (in this case HIPS 8.0 has been installed via Client Task) and making sure that my policies can be manually applied to the system.
Here is an example of the issue:
Server Name: Server1
Tag applied: Server1 Object (Tag is assigned to all objects with a matching System Name and works correctly.)
System Location (in Tree): My Organization > SubFolder > Subfolder > Subfolder
Policy Assignment Rule Name: Apply Server1 Firewall Ruleset
Description: Applies the "Server1 Firewall Rule" to objects with the "Server1 Object" tag.
OR (SubFolder > Subfolder)
OR (SubFolder > Subfolder > Subfolder) (This is where the system is located in the tree)
Tag Criteria: Has Tag: Server1 Object
User Criteria: No user criteria selected
Assigned Policies: HIPS 8.0: Firewall > Firewall Rules (Windows) > Server1 Firewall Rule
For the life of me I cannot see why this (or any of my other) policies will not assign automatically. As this is a key part of my design (and must be fully re-producable by a non-experienced technician in the field, the whole reason I want to deal with the rules in the first place) I really need this to work as expected.
Can anyone tell me what I am missing here?