Skip navigation
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
1046 Views 3 Replies Latest reply: Dec 22, 2012 1:50 PM by Ex_Brit RSS
muckcafe Newcomer 6 posts since
Dec 5, 2012
Currently Being Moderated

Dec 18, 2012 5:53 AM

8.5.0.781.wrk and Agent 4.5.0.1719 machines displaying 'N/A' instead of DAT & Engine version

n-a.JPG

Hello

 

My environment mostly consists of McAfee agent 4.5.0.1719 and VSE 8.5.0.781

 

More and more I'm seeing machines suddenly showing 'N/A' in EPO where the DAT and Engine version should be displayed.  In the vast majority of cases, an upgrade to VSE8.8.0 fixes the problem.  We are rolling out VSE8.8.0 but I'm fighting all these problem 8.5.0 machines that aren't displaying the versions.  These machines show as 'Unprotected'.

 

Does anyone know why this is happening please?  I'd like to nip this in the bud and concentrate my efforts on machines which really aren't protected!  I'm concerned we're doing something that's causing the daily influx of this problem.

 

Thank you

 

Message was edited by: muckcafe on 18/12/12 11:53:51 GMT

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points