3 Replies Latest reply: Dec 23, 2012 7:33 AM by Ex_Brit RSS

    8.5.0.781.wrk and Agent 4.5.0.1719 machines displaying 'N/A' instead of DAT & Engine version

    muckcafe

      n-a.JPG

      Hello

       

      My environment mostly consists of McAfee agent 4.5.0.1719 and VSE 8.5.0.781

       

      More and more I'm seeing machines suddenly showing 'N/A' in EPO where the DAT and Engine version should be displayed.  In the vast majority of cases, an upgrade to VSE8.8.0 fixes the problem.  We are rolling out VSE8.8.0 but I'm fighting all these problem 8.5.0 machines that aren't displaying the versions.  These machines show as 'Unprotected'.

       

      Does anyone know why this is happening please?  I'd like to nip this in the bud and concentrate my efforts on machines which really aren't protected!  I'm concerned we're doing something that's causing the daily influx of this problem.

       

      Thank you

       

      Message was edited by: muckcafe on 18/12/12 11:53:51 GMT