The latest versions 11.6 and 12.1 (varies as the latter is still being released slowly) support Windows 8 x86 and x64. Are you installing from a CD or online? If the former, try the latter but I would uninstall everything via Control Panel > Programs first, then run the MCPR cleanup tool listed under Useful Links at the top of this page, reboot, then run the installer using the online account option.
If it continues to act up contact Technical Support for help, it's free by phone or online chat and linked under Useful Links above.
hi, can u provide the link for me to download the version that was stated?
besides, i try redeeming by using the code that i used before, and it said that the code has been redeem once.
i do consult the local lenovo shop, (the 1 who sell me my pc that comes with the 3 year internet security macafee card), and they suggest that i should write an email to the customer support centre to reactivate my code, is that the right procedure?
if yes, can i have the email for the centre who will oversome these hardship?
Your online account should be here: https://home.mcafee.com/secure/protected/login.aspx? assuming you avctivated one already.
Customer Service is best contacted by phone or online chat, far faster than using email.
They will sort out the problem with the key already being used etc. etc.. for Malaysia call 1800 807643.
Online Chat here: http://service.mcafee.com/faq/country.html look down the page to Asia, Pacific (APAC).