Apparently you can add URLs to a whitelist
If you have VSE 8.8 you can do it through the ePO console.
Also i would recommend that you update your DATs. Current DAT is 6928 so yours (6838) are nearly 3 months out of date.
I have made other tests. In fact, I thought it was working, but I was in a particular case where my tool was already launched on the client. Then I have stopped McAfee, created the register key, and started again McAfee. The tool was working well in this case. I have stopped the tool, and restarted it, and the problem of refresh came back.
So the problem is still present. In the knowledge bas articl, I can see that VirusScan Enterprise V8.7.0i must get the patch SP1 and later. I'm not sure to get this version as I don't see it in the 'about' of McAfee.
Do you know if it could not work because of the missing of this update?
Moreover, do you know where I could get this update?
Thanks for your support.
Yes, SP2 (VSE v8.7i) or better is needed to have Whitelisting work. However, I would suggest that SP5 for VSE v8.7i is a better solution which is supported.
You might consider VSE v8.8 SP2 as an even better solution, which allows whitelisting via ePO and keeps the administrator from having to modify the registry directly.
Use your Grant Number (see your network/system/security administrator) and go to:
to locate your available updates.
Hope this helps.