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640 Views 1 Reply Latest reply: Dec 18, 2012 10:35 AM by gfergus1 RSS
neosofts Newcomer 8 posts since
Oct 12, 2011
Currently Being Moderated

Dec 15, 2012 11:13 PM

License Question!

Dear All,

 

the manager is showing that the support license expired while we have renewed the license agreement with McAfee ..!!

 

Anyone knows how to load the license so it will not show as expired??

 

Note: we have got a new grant number for the renewal...

  • gfergus1 McAfee SME 125 posts since
    Nov 4, 2009
    Currently Being Moderated
    1. Dec 18, 2012 10:35 AM (in response to neosofts)
    Re: License Question!

    What version of the manager are you running?  Licensing was removed for everything except for NAC in 6.0.3.x --quite some time ago.  If you are running a version older than this I highly recommend upgrading.


    If upgrading is not an option you will need to contact the licensing department via email to request a new license.  The license file contains dates within it that should be a number of years.  You can rename the file to .zip and open it up to verify what dates are on the license file.

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