1 Reply Latest reply: Dec 18, 2012 10:35 AM by gfergus1 RSS

    License Question!

    neosofts

      Dear All,

       

      the manager is showing that the support license expired while we have renewed the license agreement with McAfee ..!!

       

      Anyone knows how to load the license so it will not show as expired??

       

      Note: we have got a new grant number for the renewal...

        • 1. Re: License Question!
          gfergus1

          What version of the manager are you running?  Licensing was removed for everything except for NAC in 6.0.3.x --quite some time ago.  If you are running a version older than this I highly recommend upgrading.


          If upgrading is not an option you will need to contact the licensing department via email to request a new license.  The license file contains dates within it that should be a number of years.  You can rename the file to .zip and open it up to verify what dates are on the license file.