4 Replies Latest reply on Dec 16, 2012 6:06 PM by Peter M

    Viruscan -- Expected Service Regularly Shown by MVT as Having Stopped


      I ran the McAfee Virtual Technician and it stated that I had a problem. The report stated:


      Expected Service State Incorrect
      Expected : running
      Existing : stopped

      Service: mcnaiann "C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe" /McCoreSvc


      The MVT then corrected this.


      I have used the MVT upon start-up over the last few days to check my McAfee, and this problem has occurred each time.


      Can anyone tell me:


      1. What are the dangers of this service not running; is my computer at risk of being infected whilst it is not working? The McAfee icon on the task bar does not have an alert flash on it when this occurs.


      2. How can I ensure that this service is running without having to use the MVT each time I start up?