9 Replies Latest reply on Dec 14, 2012 8:03 PM by Peter M

    Security Ctr blank white screen after windows update Vista 32

    Danii

      Hi Folks,

       

      After a Windows update yesterday my McAfee security center comes up as a blank white screen. I went to virtual technician to try to get a fix and that also comes up as a blank white screen.

       

      I then went to live chat  and the tech took over my desktop and found this to be an IE issue. I asked him if I uninstalled IE and then re-installed if this would fix this. He said yes it should.

       

      I uninstalled IE and re-installed.....Sec Ctr is still a blank white screen.

       

      I have searched the posts before I came here writing this and there seems to be a fix where you unzip something. I don't really know what that means however I tried that and couldn't get that to work for some reason.

       

      FYI .....I have Vista 32, and I use Firefox exclusivlely as a web browser.

       

      One big question is ....even though I have the white screen, is McAfee still getting updates and protecting my computer or is it not working because of this?

       

      Thanks for any help or direction