1 Reply Latest reply on Dec 13, 2012 8:14 AM by Peter M

    activation problem

      i purchases my laptop dell inspiron N5110 last year in feburary.and it has mcafee activation till april 2014.yesterday suddenly my window corrupted and i recover it with dell backup.now i have problem in mcafee activation.whenever i try to activate,i click on activate button .mcafee appears on my screen and suddenly dissappear in next second.i dont know how to solve this problem.plz help me.

        • 1. Re: activation problem
          Peter M

          Moved this to General Discussion as a better spot than Global Threats.

           

          The restored image has probably corrupted your McAfee installation so go to Control Panel > Programs > Uninstall a Program (Add or Remove Programs in XP) and uninstall everything McAfee.

           

          Then run the MCPR cleanup tool and reboot.

           

          Download and install your product again from your online account.

           

           

           

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          Message was edited by: Ex_Brit on 13/12/12 9:14:16 EST AM