3 Replies Latest reply on Dec 12, 2012 2:49 PM by Peter M

    White screen, yet again

      This white screen problem seems to be very widespread, from google results. I've done everything in the McAfee list of 'fixes' and none of them work. For the record: brand new laptop, Windows 7, IE9, Java: all up to date. Why on earth can't McAfee simply suppply a working product? I shouldn't have to jump through hoops when I've paid money for something I could have got free from Microsoft. If I could remove McAfee I'd seriously consider doing just that and getting my money back.

       

      I presume (though I don't actually KNOW) that the background protection is working, but I can't scan, and it worries me that I have no control.