Ever since I used the GetSusp tool, it found one suspicious file which was false positive several days ago. Then I removed this tool from my PC.
Now, I am getting SPAMed by Avertlabs from email@example.com every day.
I get these everday in my Inbox like here below:
Is there anyway for me to unregister this or take me off their database system?
Thank you for using the GetSusp tool and submitting your suspicious file(s). You will find detailed below, the status of each file in the submission after an initial analysis.
SR Number Creation Date WorkItem ID Machine Name
========= ============== =========== ===========
None specified 12/10/2012 12:57:33 PM 750908
File Name Findings Detection Type
--------- -------- --------- ----
au_.ex_ not_detected Unknown
In the event that the files are not listed as known threats, the submission will be forwarded to a McAfee Labs Researcher for further analysis. You will be contacted by McAfee Labs through email with the results of that analysis.
Virus Research accepts file-samples for analysis and possible inclusion into AV signature DAT sets. We are also prepared to answer general virus questions.
All product-related questions and comments can be addressed through technical support and customer service, including:
* Product installation and update questions
* Product usage questions
* Specific operating system/version questions
* Assistance with detection and cleaning or removal of viruses or trojans
Please use the following link to reach our technical support group for McAfee products.
McAfee Labs Blog <http://blogs.mcafee.com/mcafee-labs>
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You used GetSusp and that's what happens when it detects something, once it's been cleared by the labs the communication will end with the verdict. By using the tool you were asking them to investigate something.
You could simply reply to the email keeping their header and the body of the email intact and ask them to take your email address off the mailing list, but I can't guarantee that would be effective.
It isn't spam.
Sorry about the duplicate emails.
This happened with a few submissions due to pointing our email server to a new one – as part of testing a migration. No duplicate emails should be getting sent now.