This is Vista SP2 I trust? Also have you updated Internet Explorer to the latest version, IE9, and updated it along withg its add-ons? McAfee, like many other brands of software, relies on IE to work properly regardless of your default browser settings.
Have you tried right-clicking the Network icon by the clock and selecting Diagnose and Repair?
It was a problem, fixed long ago by a patch, however those who get their software via their ISP or other 3rd parties may not have had that patch passed on to them as those 3rd parties tend to hang on to such things while they 'test' them, which is rather unfortunate.
Either read here: http://service.mcafee.com/faqdocument.aspx?id=TS101507
Or uninstall the software via Control Panel. Using another machine download the MCPR installer to a USB flash drive, transfer it to your desktop and install it then run it.
Reboot immediately and try reinstalling from your online account.
Hi Peter. I opened in safe mode network this time and managed to run mcpr. It still gave me an incomplete uninstall message but ran for much longer and I can't see mcaffee on my desktop anymore. I don't have Internet connectivity so I'm not sure how I can go about installing a later version of IE?
Try running MCPR a second time. If you have access to a USB flash drive to transfer stuff to your desktop as I suggested then try this script, it's a long shot but may wo9rk to restore your connection:
- Save any work. The script will ask you to reboot your computer when it completes.
- Click the following link and save the file to your desktop:
- Unzip the file you downloaded.
- Open the new folder.
- Right-click mcscriptfix.bat and select Run as Administrator.
- If prompted, click Yes in the User Account Control box.
- As this script runs, a black CMD.EXE (DOS Prompt) window opens. When prompted, Press any key to continue... and the CMD.EXE window will close.
- Restart your computer.
By the way does "Safe Mode with Networking" work with the Internet?