Thank you for your post. It certainly is highly recommended that all Email and Domain Administrators adopt authentication technologies including SPF and DKIM. As more organizations begin requiring these authentication technologies out of their senders, I personally have a feeling that SPF and DKIM adoption and accuracy will increase. Thanks for doing your part of keeping your SPF records accurate and advocating it's use. If you haven't also invested DKIM, I highly recommend that as well.
McAfee SaaS Email & Web Security
Nice write up Tom. We've done a lot in the past year to increase the use of SPF, TLS, and DKIM. We support enforcement of all these items on inbound policies and there is an option that you might like: You can enforce SPF, TLS, and DKIM on specific domains...I highly recommend doing this for the major financial institutions, who have actually done a great job of implementing and maintaining SPF and also with your trusted business partners.
To take it a step further, the SPF and DKIM features can also tag subjects which helps train you where you can and can't implement strict enforcement. Of course, this is all found in the service under inbound policies > email authentication.
Also, here's a link to download a webinar I recently did on email authentication techniques like SPF and DKIM. SPF is pretty good in today's world but quickly becoming obsolete because it is IP based and most hosted email platforms share IP addresses amongst perhaps thousands of different customers, making it impossible to tell one sender from another on these platforms. For more info, check out the webinar!
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We encourage all our clients and partners to use SPF/DKIM which make our life easier and more effective in detecting and blocking spam.
The problem lie to the fact that the email administrators are not aware their SPF is wrong (or not authorized) until it is being reported by their users. The new propose DMARC (Domain-based Message Authentication, Reporting & Conformance), if becomes widely accepted, supported and deployed is supposed to remediate this problem.
So I do not agree with that assertion : very large [companies] with full IT staffing and email administrators, fail to maintain their SPF record.
I would say your assertion is right related to SMB ; they failed to maintain their SPF/DKIM record.
The problem with large corporations are more related to those hosted and cloud services that every departments want to use..and most of the time, without advising their IT department...either because of lack of knowledge or procedure.
So we end up with emails being bounce back or drop because we validate SPF/ DKIM record...and ...it happen to the best
On two different occasions, with a reputated security company which start with a red M and is a 6 letter name... we had issue receiving some email invitations confirmations ; On those two occasions, email were sent on behalf of @M????E.COM from an external hosted service provider which was use to manage those invitations.
I am pretty sure that in those circumstances, it was the marketing department that had decided to use this external service and never IT staff was involved....So the real problem is to enforce our corporate policies in regards of email usage accross our company...Hopefully DMARC would report right away any issue...but will never force company policies to those end users..mostly marketing folks
I did not mean to offend any large business. With over 10 years in the large corporate world, including American Express HQ, Chase Manhattan Bank HQ and Kaiser Permanente - San Diego, I understand how difficult it is to maintain valid SPF records.
It just my experience over the past few months of fielding calls why emails are getting bounced, that from the small to the large, there are many organizations who don't ever look at SPF. One recently was a large organization that, when I told them the ip addresses on their existing SPF, the respose was "We haven't had those public IP's in years."
I wish the goverment agencies/ISP's would help us fight spam, and better regulate some sort of sender validation. Ah, wishful thinking for a better, spam-free tomorrow!!!