2 Replies Latest reply on Dec 10, 2012 4:24 AM by uzanatta

    User unable to authenticate after wakeup from suspend mode

    uzanatta

      Hi there,

       

      after recovery a PC from suspend mode user is not able to authenticate on logon because Windows refuses credentials, he must reboot the machine.

      It sounds strange because EEPC doesn't prompt for PBF. Laptop is HP Probook 6460b.

       

      Endpoint Encryption is 6.2 with Windows 7.

       

      Any idea?

       

      Thanks.