first, let me introduce myself shortly:
I am working with epo and VSE since several years right now (since Version 3.5 of epo) and normally everything working smoothly with mcafee products.
We have about 3 Installations in several Companies running right now and figured out a problem which seems to be on all Environments we manage.
1) Backround Information:
VSE Version: 18.104.22.1685 with Patch 2 - 22.214.171.124
Issue: Unable to start OnDemandScan manually:
- starting mcafee virusscan console
- choose Task >OnDemandScan>Selecting a Name for the Task>Leave the other settings like they are>hit start>nothing happens
Testet Operating Systems: Windows 2003 Server, Windows 2008 Server, Windows 7 Pro Client, Windows XP Client
Issue: The same as Above, creating a Task withhin epo 4.6
I have no Idea, why this issue happen and what the problem with this Funktion.
We cleaned the mcafee framework installation frminst.exe /remove=agent
We cleaned the mcafee vse installation
we rebootet the machine
we installed all possible os updates
we are using a domain-administration account to start the task
so my questions: how can i solve this issue?
This issue happens on all testet systems.