7 Replies Latest reply: Oct 2, 2014 11:26 PM by kwidhalm RSS

    Mobile app or mobile friendly portal

    mtydhd

      I think McAfee should develop a mobile app for iPhones or Androids to log into the portal. At least for us admins. I receive many calls to release attachements while I'm on the road. It's very difficult to navigate on my Droid.

      The portal now contains a cool drop down to switch domains. Impossible to use on android.

       

      Are there any plans for this in the future?

      What do you think?

      Thank you in advance for your comments.

        • 1. Re: Mobile app or mobile friendly portal
          kwidhalm

          Hello mtydhd!  Thank you for  sharing your suggestion.  I don't know if there are any plans to develop mobile apps at this time.  However, I would suggest that you contact support and open an enhancement request.  All customer enhancement requests are reviewed and analyzed by our product development team.  While we cannot guarantee all requests will be implemented, they will all be taken under consideration.

           

          Again, thank you for sharing your thoughts and ideas.  We are always looking for ways to make our products work better for our customers!

           

          Karen

           

          Message was edited by: kwidhalm on 12/7/12 2:08:18 AM CST

           

          Message was edited by: kwidhalm on 12/7/12 7:28:03 AM CST
          • 2. Re: Mobile app or mobile friendly portal
            Ex_Brit

            There is also the Business Product Ideas section here:  https://community.mcafee.com/community/business/ideas

            • 3. Re: Mobile app or mobile friendly portal
              Andrew Johnson

              Hello mtydhd,

               

              There are some IOS and Android apps in the pipeline that will provide access to some of the McAfee SaaS functionality. Out of interest, what functionality would you see to be most important?

               

              Provisioning new customers?

              Changing settings on domains?

              Viewing quarantine?

              Accessing email archive?

               

              Very interested in your feedback.

               

              Kind regards,

               

              Andrew Johnson, Manage Protect.

              • 4. Re: Mobile app or mobile friendly portal
                pm_nate

                mtydhd,

                 

                Better mobile access is on the roadmap! I can't provide timelines but we have already done some work in this area and I think you will be happy with the outcome.

                 

                Nate

                Sr. PM Email Security

                McAfee

                 

                 

                 

                Notice: The information contained herein is for informational purposes only and should not be deemed an offer by McAfee or create an obligation on McAfee. McAfee reserves the right to discontinue products at any time, add or subtract features or functionality, or modify its products, at its sole discretion, without notice and without incurring further obligations.

                • 5. Re: Mobile app or mobile friendly portal
                  aguzas

                  Any chance there has been any movement on this enhancement? I see that the post is old, but I was wondering if there are any plans at all to add a mobile app for Email Quarantine access and Continuity Access?  The webportal on an iPhone is just about impossible to navigate.

                  • 6. Re: Mobile app or mobile friendly portal
                    frankm

                    Mobile access especially during a continuity event, has been a sore spot for many of our clients.

                    • 7. Re: Mobile app or mobile friendly portal
                      kwidhalm

                      Hello aguzas,

                       

                      At this time, we still have no ETA for when better mobile access, although it is still on the roadmap for future development/release.  Please keep an eye on our enhancement updates for information on when this feature will be released!

                       

                      Karen Widhalm

                      System Support Specialist

                      SaaS Email and Web Security

                      McAfee. Part of Intel Security.