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514 Views 1 Reply Latest reply: Dec 20, 2012 12:05 PM by jpeg9999 RSS
jpeg9999 Newcomer 26 posts since
Jul 22, 2011
Currently Being Moderated

Dec 4, 2012 8:59 AM

No results in PA 6.0.1

After upgrading from PA 5.3 to PA 6.0.1.150, waiting for all content check-ins to complete and configuring audits...  We got results that were successfully processed.

 

Now the problem is, once the audits expire, ePO does not receiece / fails to process anymore results.  Here is an excerpt from orion.log:

 

2012-12-04 08:05:51,531 ERROR [mfs:pool-2-thread-10] service.AuditResultSvc  - java.lang.Exception: Failed to retrieve data for rule id = SV-25216r1, bvtID = 77

java.lang.Exception: Failed to retrieve data for rule id = SV-25216r1, bvtID = 77

 

This shows up as "Exception thrown during audit results processing" such as in KB74772, but this issue was fixed in PA 6.0.1 whcih we're using.

 

I don't understand why it works once, but then stops.

 

Is there a way to completely wipe out PA 6 and all the tables it uses in the database, then reinstall fresh?  We've tried reloading the extensions and reconfiguring the audits.

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