1 Reply Latest reply: Dec 20, 2012 12:05 PM by jpeg9999 RSS

    No results in PA 6.0.1

    jpeg9999

      After upgrading from PA 5.3 to PA 6.0.1.150, waiting for all content check-ins to complete and configuring audits...  We got results that were successfully processed.

       

      Now the problem is, once the audits expire, ePO does not receiece / fails to process anymore results.  Here is an excerpt from orion.log:

       

      2012-12-04 08:05:51,531 ERROR [mfs:pool-2-thread-10] service.AuditResultSvc  - java.lang.Exception: Failed to retrieve data for rule id = SV-25216r1, bvtID = 77

      java.lang.Exception: Failed to retrieve data for rule id = SV-25216r1, bvtID = 77

       

      This shows up as "Exception thrown during audit results processing" such as in KB74772, but this issue was fixed in PA 6.0.1 whcih we're using.

       

      I don't understand why it works once, but then stops.

       

      Is there a way to completely wipe out PA 6 and all the tables it uses in the database, then reinstall fresh?  We've tried reloading the extensions and reconfiguring the audits.