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4109 Views 11 Replies Latest reply: Feb 28, 2013 8:48 AM by Aidan RSS 1 2 Previous Next
denniz Newcomer 28 posts since
Jun 20, 2012
Currently Being Moderated

Dec 3, 2012 4:33 AM

Product database failed to store a record

A week or 2 ago i installed McAfee Security for Microsoft Exchange 7.6.

The exchange server version is 2010.

 

All is working as it should, but the last couple of days i get the following message (email):

 

==== Start email =====

subject: EXCHANGE2010: The Detected Items failed to store a record.

 

"EXCHANGE2010" Product database failed to store a record .

Solution:
1. Check whether Postgres database is configured to a valid location.
2. If this does configured properly, change the database location to a validdrive that has sufficient disk space.

==== end email =====

 

Our exchange server is called Exchange2010...

 

I used the default settings for the database location, so not a quarantine manager, but a local database.

 

I checked the MSME console, and under: Settings & Diagnostics > Detected Items > Local Database: Database location: <Data Folder> | McAfee\MSME\Data\

 

Checking the c-drive: C:\ProgramData\McAfee\MSME\Data\ there is a folder called MSMEData with many files and dirs in it.

Also checked the disk space, and i have 860 GB free space left.....

 

What do I have to do? Is this the right location? And if not, what is the right location of the data folder?

Or am I looking at the wrong settings at all???

 

Message was edited by: denniz on 12/3/12 4:33:09 AM CST
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