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4385 Views 13 Replies Latest reply: Dec 17, 2012 2:35 PM by Peacekeeper RSS 1 2 Previous Next
dckirby2004 Newcomer 4 posts since
Nov 27, 2012
Currently Being Moderated

Nov 27, 2012 9:33 PM

Total Protection Home Network Defense fails to recognize my network

McAfee Total Protection, Home Network Defense fails to identify my home network.  Just says, "Please wait while we check your network". 

Ran McAfee Virtual Technician, which found no problems (see MVTHealthCheck.html attached).  This works on all my other PCs in my home network.

I've verified all the correct IP settings (see ipconfig and arp outputs below). 

 

Any ideas?

 

Windows 7, 64-bit (new build)

MVT Version 6.5.0.2101

VirusScan - McAfee All Access - Total Protection 16.1.140

QuickClean and Shredder - McAfee All Access - Total Protection 12.1.120

SecurityCenter 12.1.253

SiteAdvisor 3.5.229

Personal Firewall - McAfee All Access - Total Protection 13.1.118

Parental Controls - McAfee All Access - Total Protection 14.1.112

AntiSpam - McAfee All Access - Total Protection 13.1.115

McAfee Vulnerability Scanner 2.1.148

McAfee File Lock 3.1.116

 

ipconfig /all output

Windows IP Configuration

Host Name . . . . . . . . . . . . : Kenny-PowerPC

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : KIRBY

Ethernet adapter Bluetooth Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) #2

Physical Address. . . . . . . . . : 00-30-91-40-0C-6A

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : KIRBY

Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connection

Physical Address. . . . . . . . . : C8-60-00-CA-F0-50

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::80da:c8f7:5639:e315%11(Preferred)

IPv4 Address. . . . . . . . . . . : 192.168.1.130(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : Wednesday, November 28, 2012 10:48:44 AM

Lease Expires . . . . . . . . . . : Wednesday, December 05, 2012 10:48:44 AM

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DHCPv6 IAID . . . . . . . . . . . : 248012800

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-1B-25-16-C8-60-00-CA-F0-50

DNS Servers . . . . . . . . . . . : 192.168.1.254

NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{64898152-ADDB-4FE0-BB15-9FF232D94A35}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.KIRBY:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . : KIRBY

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:18eb:2964:4bce:cd62(Preferred)

Link-local IPv6 Address . . . . . : fe80::18eb:2964:4bce:cd62%18(Preferred)

Default Gateway . . . . . . . . . : ::

NetBIOS over Tcpip. . . . . . . . : Disabled

 

arp -a output

Interface: 192.168.1.130 --- 0xb

Internet Address Physical Address Type

192.168.1.100 c8-2a-14-22-2a-04 dynamic

192.168.1.108 00-26-5a-18-fc-2e dynamic

192.168.1.110 00-21-5a-a1-2c-d7 dynamic

192.168.1.117 00-26-bb-6b-bb-f0 dynamic

192.168.1.253 00-18-e7-d0-9c-16 dynamic

192.168.1.254 5c-d9-98-60-67-86 dynamic <default gateway>

192.168.1.255 ff-ff-ff-ff-ff-ff static

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