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    Total Protection Home Network Defense fails to recognize my network

    dckirby2004

      McAfee Total Protection, Home Network Defense fails to identify my home network.  Just says, "Please wait while we check your network". 

      Ran McAfee Virtual Technician, which found no problems (see MVTHealthCheck.html attached).  This works on all my other PCs in my home network.

      I've verified all the correct IP settings (see ipconfig and arp outputs below). 

       

      Any ideas?

       

      Windows 7, 64-bit (new build)

      MVT Version 6.5.0.2101

      VirusScan - McAfee All Access - Total Protection 16.1.140

      QuickClean and Shredder - McAfee All Access - Total Protection 12.1.120

      SecurityCenter 12.1.253

      SiteAdvisor 3.5.229

      Personal Firewall - McAfee All Access - Total Protection 13.1.118

      Parental Controls - McAfee All Access - Total Protection 14.1.112

      AntiSpam - McAfee All Access - Total Protection 13.1.115

      McAfee Vulnerability Scanner 2.1.148

      McAfee File Lock 3.1.116

       

      ipconfig /all output

      Windows IP Configuration

      Host Name . . . . . . . . . . . . : Kenny-PowerPC

      Primary Dns Suffix . . . . . . . :

      Node Type . . . . . . . . . . . . : Broadcast

      IP Routing Enabled. . . . . . . . : No

      WINS Proxy Enabled. . . . . . . . : No

      DNS Suffix Search List. . . . . . : KIRBY

      Ethernet adapter Bluetooth Network Connection 2:

      Media State . . . . . . . . . . . : Media disconnected

      Connection-specific DNS Suffix . :

      Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) #2

      Physical Address. . . . . . . . . : 00-30-91-40-0C-6A

      DHCP Enabled. . . . . . . . . . . : Yes

      Autoconfiguration Enabled . . . . : Yes

      Ethernet adapter Local Area Connection:

      Connection-specific DNS Suffix . : KIRBY

      Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connection

      Physical Address. . . . . . . . . : C8-60-00-CA-F0-50

      DHCP Enabled. . . . . . . . . . . : Yes

      Autoconfiguration Enabled . . . . : Yes

      Link-local IPv6 Address . . . . . : fe80::80da:c8f7:5639:e315%11(Preferred)

      IPv4 Address. . . . . . . . . . . : 192.168.1.130(Preferred)

      Subnet Mask . . . . . . . . . . . : 255.255.255.0

      Lease Obtained. . . . . . . . . . : Wednesday, November 28, 2012 10:48:44 AM

      Lease Expires . . . . . . . . . . : Wednesday, December 05, 2012 10:48:44 AM

      Default Gateway . . . . . . . . . : 192.168.1.254

      DHCP Server . . . . . . . . . . . : 192.168.1.254

      DHCPv6 IAID . . . . . . . . . . . : 248012800

      DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-1B-25-16-C8-60-00-CA-F0-50

      DNS Servers . . . . . . . . . . . : 192.168.1.254

      NetBIOS over Tcpip. . . . . . . . : Enabled

      Tunnel adapter isatap.{64898152-ADDB-4FE0-BB15-9FF232D94A35}:

      Media State . . . . . . . . . . . : Media disconnected

      Connection-specific DNS Suffix . :

      Description . . . . . . . . . . . : Microsoft ISATAP Adapter

      Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

      DHCP Enabled. . . . . . . . . . . : No

      Autoconfiguration Enabled . . . . : Yes

      Tunnel adapter isatap.KIRBY:

      Media State . . . . . . . . . . . : Media disconnected

      Connection-specific DNS Suffix . : KIRBY

      Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

      Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

      DHCP Enabled. . . . . . . . . . . : No

      Autoconfiguration Enabled . . . . : Yes

      Tunnel adapter Teredo Tunneling Pseudo-Interface:

      Connection-specific DNS Suffix . :

      Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

      Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

      DHCP Enabled. . . . . . . . . . . : No

      Autoconfiguration Enabled . . . . : Yes

      IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:18eb:2964:4bce:cd62(Preferred)

      Link-local IPv6 Address . . . . . : fe80::18eb:2964:4bce:cd62%18(Preferred)

      Default Gateway . . . . . . . . . : ::

      NetBIOS over Tcpip. . . . . . . . : Disabled

       

      arp -a output

      Interface: 192.168.1.130 --- 0xb

      Internet Address Physical Address Type

      192.168.1.100 c8-2a-14-22-2a-04 dynamic

      192.168.1.108 00-26-5a-18-fc-2e dynamic

      192.168.1.110 00-21-5a-a1-2c-d7 dynamic

      192.168.1.117 00-26-bb-6b-bb-f0 dynamic

      192.168.1.253 00-18-e7-d0-9c-16 dynamic

      192.168.1.254 5c-d9-98-60-67-86 dynamic <default gateway>

      192.168.1.255 ff-ff-ff-ff-ff-ff static

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